Privacy Policy

Information We Collect

• Account Information: Name, email address, and password when you register.
• Order Information: Shipping address, phone number, and payment details when you place an order.
• Usage Data: Pages visited, search queries, and interaction data collected automatically.
• Device Information: Browser type, IP address, and operating system for security and analytics.

How We Use Your Information

• To process and deliver your orders
• To send order confirmations and shipping updates
• To respond to customer support requests
• To improve our website and services
• To prevent fraud and ensure security
• To send promotional emails (you can unsubscribe anytime)

Sharing Your Information

We do not sell your personal information. We may share it only in these circumstances:

• Delivery Partners: Shipping address and contact number shared with courier services.
• Payment Processors: Payment details processed by SSLCommerz, bKash, or card networks — we never store card numbers.
• Legal Requirements: If required by law or to protect our legal rights.

Cookies

We use cookies to keep you logged in, remember your cart, and understand how you use our site. You can disable cookies in your browser settings, though some features may not work correctly.

Data Security

We use industry-standard SSL encryption to protect data in transit. Your password is stored as a secure hash and is never visible to our staff. We regularly review our security practices.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing emails at any time

To exercise any of these rights, contact us at support@trimeducation.com.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Order records are retained for 7 years as required by Bangladesh tax law.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or a prominent notice on our website.

Contact

If you have questions about this Privacy Policy, please contact us at support@trimeducation.com or call (+880) 9638001086.